Refund Policy

Last updated: 01-08-2024

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At Full Stack Solutions ("we", "our", "us"), we strive to ensure that our clients are satisfied with our services. However, if you are not entirely satisfied with your purchase, we're here to help.

1. Refund Eligibility

We offer refunds for our services under the following conditions:

• If the service delivered does not meet the agreed-upon specifications or quality standards as documented in the contract or agreement.
• If there are significant delays in the delivery of the service that are not caused by the client’s actions or inactions.

2. Requesting a Refund

To request a refund, please contact us within 7 days of receiving the service. Your request should include:

• Your name and contact information.
• The date of the purchase.
• The reason for the refund request.
• Any supporting documentation or evidence that may help us understand your request.

Send your refund request to help@fullstack.org.in.

3. Refund Process

Once we receive your refund request, we will review it and notify you of the status of your refund. If your refund is approved, we will initiate a refund to your original method of payment within 7 days. The time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution.

4. Non-Refundable Services

The following services are non-refundable:

• Custom software development where significant progress has been made and approved by the client.
• Consultation services that have already been provided.
• Maintenance and support services that have already been utilized.

5. Changes to This Refund Policy

We reserve the right to update or change our Refund Policy at any time. We will notify you of any changes by posting the new Refund Policy on this page. You are advised to review this Refund Policy periodically for any changes. Changes to this Refund Policy are effective when they are posted on this page.